Workspace Visibility - Jam Documenation

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Workspace visibility controls whether your workspace appears to colleagues in your company. When enabled, anyone who signs up or logs in with your company email instantly sees an option to join your workspace.

Managing Workspace Visibility

Workspace visibility controls where your workspace appears:

• Sign-up for new users with your company email domain
• In-product prompts for existing Jam users with your company email domain

Users join as Viewers and can be promoted to other roles by workspace admins.

Default Behavior

Workspace visibility availability depends on your plan:

• Free and Team plan: enabled by default for all workspaces
• Enterprise Plan: Not available. Enterprise workspaces use advanced security and access controls.
• Legacy Plans: Disabled by default. Upgrade to the new Team plan to enable this option.

Configure

Only workspace admins can change visibility settings:

1. Open Settings Go to Settings.
2. Find the Workspace visibility section
3. Toggle visibility on or off Set Workspace visibility to On or Off.
   • Visibility on
   • Visibility off

New users with your @ company.com email

Anyone signing up or logging in with your company email instantly sees the option to join your workspace.

New users with your @ company.com email

Your workspace is hidden from automatic discovery.

Privacy considerations

Workspace discoverability is separate from access controls, which determine who can view your Jams:

• Workspace visibility: Controls whether users with your domain can find and join your workspace
• Access Controls: Controls who can view your Jams and folders

Workspace admins get notified each time someone joins.

You can have discoverability enabled while still keeping strict access controls for your content.