Connect your apps - Jam Documenation

Overview

Open Settings → Integrations to connect your tools and route each Jam to the right place.

Available Integrations

ChatGPT \ \ Summarize, analyze, and suggest fixes from your Jams

Claude \ \ Analyze Jams and generate detailed implementation plans

MCP \ \ Connect Jam to Claude, Codex, and other AI tools via MCP

Webhooks \ \ Trigger workflows every time a Jam is created

Freshdesk \ \ Turn support conversations into reproducible bug reports

HubSpot \ \ Track customer-reported bugs inside your CRM

Intercom \ \ Capture and escalate customer issues

Intercom Fin AI \ \ Let Fin capture bugs with full Jam context automatically

Jira Service Desk \ \ Request recordings from service desk tickets

ServiceNow \ \ Link recordings to incidents and service requests

Zendesk \ \ Attach Jams to support tickets for faster resolution

FullStory \ \ Pair session replays with full debug data

LogRocket \ \ Combine session recordings with developer-grade logs

Sentry \ \ Attach visual context to errors

Asana \ \ Track bugs and requests as tasks

Azure DevOps \ \ Log bugs with session-level context

ClickUp \ \ Turn recordings into actionable tasks

GitHub \ \ Open issues linked to your codebase

GitLab \ \ Create issues alongside your repos and pipelines

Jira \ \ Create structured tickets with logs and repro steps

Linear \ \ Create issues with full debug context

Notion \ \ Embed and document bugs or feedback

Slack \ \ Share and triage issues with your team

Steps to Connect

  1. Open Settings

    Go to Settings → Integrations.

  2. Connect your tools

    Authenticate with the tools your team uses. Available integrations include:

    • AI & Webhooks: ChatGPT, Claude, MCP, Webhooks
    • Customer support: Freshdesk, HubSpot, Intercom, Intercom Fin AI, Jira Service Desk, ServiceNow, Zendesk
    • Error tracking: FullStory, LogRocket, Sentry
    • Project management: Asana, Azure DevOps, ClickUp, GitHub, GitLab, Jira, Linear, Notion, Slack

  3. Send Jams to your tools

    • New Jams
    • Send existing Jams

When creating a new Jam, select your destination from the link to share menu before clicking Create. Jam posts the capture to the selected tool with all technical context attached.

For existing Jams, open the Jam and click Send to app to push it to any connected integration.