Jam - Pricing
Free to start, built to grow with you
Free
$0
Free for everyone
For small teams getting started
- 30 Jams
- 5 Recording Links
- Recordings up to 5 minutes
- Connect Jira, Linear and more
- Debug Jams via MCP
- Webhooks
Team
Try for free
$14 per creator / month
Billed yearly
For growing product teams Everything in Free plus:
- Unlimited Jams
- 150 Recording Links
- Recordings up to 15 minutes
- 200 AI summaries
- Access controls
Enterprise
Custom
Yearly billing only
For large orgs with custom needs Everything in Team plus:
- Unlimited Recording Links
- SAML/SSO login
- Audit logs
- Priority support
| Core features | |||
| Jams | 30 / month | Unlimited | Unlimited |
| Recording limit | 5 min | 15 min | 15 min |
| Console & Network logs | |||
| Device metadata | |||
| User actions | |||
| Custom logs | |||
| Instant replay | |||
| Screenshot annotations | |||
| Video annotations | |||
| Video blurring |
| Jam for Customer Support | |||
| Recording Links | 5 / month | 150 / month | Unlimited |
| Fin | |||
| Fin AI Agent | |||
| Auto-blur |
| AI & Agents | |||
| MCP | |||
| AI summaries | 30 / month | 200 / month | Unlimited |
| Integrations | |||
| Slack | |||
| Issue trackers | |||
| Webhooks | |||
| Backend logging |
| Team collaboration | |||
| Creator seats | 5 | 50 | Unlimited |
| Viewer seats | Unlimited | Unlimited | Unlimited |
| Folders | Unlimited | Unlimited | Unlimited |
| Private folders | |||
| Private Jams |
| Security | |||
| Access controls | |||
| Automatic data deletion | |||
| SAML/SSO Login | |||
| Audit logs |
| Reporting | |||
| Workspace analytics |
| Support | |||
| Email and chat | |||
| Priority support | |||
| Dedicated support team |
Have any questions about what plans or features are right for you?
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18,129,701
Jams by 200,000+ happy Jammers
Brady Burke Senior Product Manager
Our whole team uses Jam to quickly report issues or bugs. Having a visual recording with logs has made investigations and follow-ups much smoother.
Lucas Kostecki Web Developer
QA used to be the worst part of our website build process, but you guys made it faster and better.
Matthew Haber CEO
With Jam we save between 15 and 60 minutes per ticket. We're dealing with several dozen tickets a week. That’s several hours of engineering time per week, that adds up quite a bit.
Jacob Cool Product Support Engineer
Getting screen recordings with the right console errors, network requests, payloads, etc; was a daily issue. Jam does all of it.
Marvin Gonzalez Lead Product Manager
Every time I record a bug with Jam, I save myself from shoulder tapping an engineer to review it with them. It’s a big time-saver!
Michal Jarcsewski Quality Assurance Lead Engineer
Jam streamlined bug reproduction and eliminated miscommunication with our developers — on top of reporting the issue and expected result.
Nitzan Goldenberg Senior QA Engineer
Jam made it much easier for the QA and development teams to work thanks to automatic browser logs and integrations with Sentry and Jira.
Trip Jagolta Senior Product Manager
Jam's a game changer. Anyone on our team can record a bug and collect error messages without any technical sense at all.
Harry Kainth Senior QA Engineering Manager
Jam is an extremely valuable tool for testing. The instant replay feature alone has saved our QA team countless hours reproducing issues.
Mirjana Lipkovska Quality Assurance Analyst
The ability to capture videos, complete with detailed console and network logs, has made identifying and communicating bugs a breeze.
Sunbal Hussain Software Quality Assurance Engineer
Jam’s bug-tracking capabilities have significantly enhanced our workflow, making it an invaluable tool for our team.
Hussein Ba Ashen Quality Assurance Lead Engineer
Jam saves me a lot of time reporting bugs. All the necessary information is captured in the link I send to the developers.
Nic Nuyten Head of Product
With Jam you don’t need separate resources focusing just on bugs. You can get more done with less people.
Record your screen