Screenshot - Jam Documenation

What gets captured automatically

When you take a screenshot with Jam, the following technical diagnostics are automatically included:

• Console logs
• Fully inspectable network requests
• URL
• Timestamp and country
• Device, OS, and browser
• Viewport size
• Network speed
• Full-page context of any cropped screenshot

Take a screenshot

1. Open the Jam extension
   Click the Jam icon in your browser toolbar to open the extension.

2. Select the screenshot tool
   Choose Capture screenshot from the extension panel.

3. Capture the screen

   • Full-screen screenshot: Click once anywhere on the page to capture the entire viewport.
   • Cropped screenshot: Click and drag to select the specific area you want to capture.

4. Annotate (optional)
   After the screenshot is captured, use the annotation tools to mark up the image.

5. Create and share
   Click Create to generate a shareable link. Jam packages the screenshot and all technical diagnostics into one link and copies it to your clipboard.

When you take a cropped screenshot, Jam also captures a full-page screenshot and displays both side-by-side in the Jam report. This helps engineers understand exactly where on the page the cropped area came from. To exclude the full-page screenshot, deselect that option in the draft window before clicking Create.