How Vercel Does Community w/ Pauline Narvas
Building Jam: Dev Community w/ Pauline Narvas (Vercel) | Ep. 25
Every week we get to talk to product experts about our startup challenges. Now we're hitting record on those off-the-record conversations, so you can learn with us too! Today, Staff Community Manager at Vercel, Pauline Narvas, joins us to talk about how to connect with devs on the internet.
We discuss:
- 0:38 Pauline's advice on building community w/ a global user base
- 6:18 Do we need a community platform? How do we choose which one?
- 11:32 Forum-type platforms & why Vercel chose Discourse
- 16:40 Pauline tells us how to do Jam office hours online and keep them fun
- 19:46 Dani wants to start a debug support group
- 21:27 How Pauline started community sessions at GitHub & what she's planning for Vercel
- 24:19 Making our community a place that helps people achieve their goals
- 27:06 How Pauline measures community success: like a product!
- 32:09 Ian wants to know how content feeds into driving a healthy community
- 34:52 Where to join Vercel's community: vercel.community
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