Building Jam | How WorkOS Builds Product

Building Jam: How WorkOS builds product with founder Michael Grinich (Ep. 18)

Season 2 of Building Jam is all about learning from builders we admire. When we used WorkOS to build Single Sign-On for the Jam Enterprise plan, we loved our developer experience so much that we wanted to learn more. This week, CEO Michael Grinich joins us to give an inside look into what it has taken to build their product.

In this episode, we discuss:

0:00 Intro
1:06 How does WorkOS determine what meets their quality bar?
3:45 The importance of "the second 80%" of any project
6:55 Internal Operating Principle: “Earn the wow”
10:53 How to put a great product experience into words
15:02 The quality vs speed dilemma for startups
19:49 How does WorkOS write docs

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