## Co-Founder

Jam has raised $8.9M Series A, led by GGV Capital U.S., with participation from Figma Ventures and some of the world’s most prominent leaders in software development, including the founders of Vercel and Mixpanel.

We’re excited to announce that Jam has raised $8.9M Series A.

If you’ve been a Jam customer, you know privacy and security are part of our ethos — with guardrails baked into every facet of product development at Jam. Today, we’ve officially achieved enterprise-grade privacy and security standards for every software team who wants to Jam!

## The Problem

Bug reporting was an issue. Picture this: You share a bug with an engineer, and they're asking for "network logs." Fear not, here are the steps to find and share dev logs - and why they're important.

## Insights from Product Builders

Each week we talk to people we admire to learn about how they work: their processes, the tools they use, and what drives them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and learn.

In each episode of our podcast, we talk to amazing product builders.

## User Retention Strategies

Every startup needs to know what makes a user stick. Figuring this out helped us make key decisions to grow our business. We’ve all heard about Facebook's "7 friends in 10 days" story. But how do you go about finding what makes your product stick?

Customer feedback is a gift. What happens when this valuable feedback is lost in the noise? You lose an opportunity to improve your product and make your customers happy. At Jam, we are maniacal about customer satisfaction. Here’s how we do it:

- **The first step** is to make sure...

## New Features Launched

Here are 4 new things that we launched today to make design review even faster:

1. **Drag to take screenshots**  
   You can now click and drag to select a part of your screen and take screenshots (or click to take full page screenshots).

2. **Video**  
   You can now capture video.