## CEO and co-founder @ Jam ### How we use AI to animate real iOS product screens for feature launches. While we've always been delighted to hear from customers that Jam makes debugging faster and easier, we wanted to put concrete numbers behind Jam’s impact to make sure we’re building a product that really makes a meaningful difference for them. We worked closely with our customers. 5 million Jams created by 170k of you 💜 what a year! ### Our biggest launch yet — Jam for Customer Support Logging bugs just got snappier 🫰 ### Season 2 of Building Jam is all about learning from builders we admire. When we used WorkOS to build Single Sign-On for the Jam Enterprise plan, we loved our developer experience so much that we wanted to learn more. This week, CEO Michael Grinich joins us to give an update. This week we’re joined by Rui and Oskar, two Jam engineers leading our internal development of AI features. Oskar shares our latest demo with Chrome's built-in AI and what it means for anyone building in the browser. ### In this episode: - **0:00** Intro - **0:25** What This is a talk I gave at Zoom HQ's AI night on August 13, 2024. You can check out the slides here, or sharing the talk below! I learned a lot of market prediction frameworks as a VC, this one is my favorite. It's also why in 10 years, I bet there will be 100x more engineers than now. Here's 5 big predictions on how AI will impact engineers. We’re sharing Jam's board deck template. It has been instrumental in growing our startup, and I hope it helps other founders. ### Launching today: Jam for the Microsoft ecosystem You can now create developer-ready issues in Azure DevOps in 1 click. ### This week on Building Jam we share the story behind our approach to events and building community as a startup. ### This week, the Head of Engineering at Jam talks about the challenges of scaling and hiring in our startup. One of your most requested integrations is launching today! Now you can create GitLab issues in 2 clicks with all the info devs need to debug. We’re trying something new: hitting record on an unfiltered conversation about building our startup each week. No fluff, just real decisions, moments and challenges. Why are we doing this? Because you’re builders too, and we love getting to meet you and swapping product tips. ### We discuss: - (00:29) Jam has raised $8.9M Series A, led by GGV Capital U.S., with participation from Figma Ventures and some of the world’s most prominent leaders in software development, including the founders of Vercel and Mixpanel. We’re excited to announce that Jam has raised $8.9M Series A, Getting users to adopt a new product is hard. For us, it took 7 failed launches, and then the 8th version of our product - Jam, a browser extension for creating bug reports with automatic dev logs, worked! In 2023, Jam grew 10x and crossed 1M Jams created. I learned a... And with luck, I didn’t. Here are the 5 questions to ask yourself before you start your company. Before I started a company, all I knew was that I wanted to start a company. And, who I wanted to start it with (meet my awesome co-founder, Irtefa). Over the weekend, we crossed 50,000 people using Jam! 🤯 Every Jam user is someone like you, working hard to move the world forward through software. The less time you spend fixing, the faster you ship, and the sooner your customers benefit from your work. We’re so honored to. ### GraphQL is extremely popular but notoriously time consuming to debug: 1. While traditional APIs use HTTP status codes to help you filter which requests returned an error, every GraphQL request returns the same 200 “OK”, so developers have to look through every single request to find if one has errors. Now you can replay network requests from Jam tickets on your local machine in 1 click. What details do engineers always ask you to include in bug reports? User ID? Team ID? Now, Jam can automatically include those details. Engineers never have to look them up manually again! Engineers just add one line of code: Then every bug report auto-includes all the info they need, ### Today we’re launching Jam Tracing —the first ever browser extension for capturing screen recording + full back end trace in 2 clicks! One unified view of a bug, from browser to backend. Today we’re launching Debug Timeline: an automatic list of everything that happened leading up to a bug. Now, engineers will always get detailed repro steps - but you don’t have to write them! We did 20 rounds of feedback and iteration to make sure the details are just right. We just launched a brand new WebSocket inspector in Jam. We built it to rival Chrome dev tools - but added our own twists too: You can watch WebSocket connections playback in real time alongside the screen recording of a bug: Fully inspect and filter every WebSocket message, with full regex. ### Debugging CORS issues can be… grrr. That’s why we just shipped a new feature to help engineers debug CORS issues faster in Jam dev tools. Here is how it works: 1. Log a bug with Jam and share the link with an engineer. 🔗 2. Jam identifies CORS errors in... The network debugger is the heart of Jam’s dev tools. ### And today we’re jumping out of our seats excited to launch a completely revamped network debugger for the thousands of you who debug in Jam every day! It’s designed to be sleeker, faster, and the network timeline... After so many of you asked (thank you for the feedback! 🙏)... …We just shipped an easy link you can paste into Slack (or anywhere) to get your whole team on Jam ⚡ Because engineers need consistent + detailed bug reports to move fast and squash bugs, and the simplest way to do that is by sharing Jams. The number one reason we hear how people found out about Jam is that an engineer they work with shared Jam with them. That is really meaningful to us, because we started Jam to bridge the divide between engineers and their broader teams, to help companies work better together to. It just got a lot more productive to share Jams with your teammates on Slack. Anytime you capture a bug and drop a Jam link into a Slack channel… Your teammates will now see a detailed expanded preview (Voila!) 🎉 And - you can now watch both videos and instant replays right in Slack! ### We just launched Jam for Incognito —a 20x faster way to report bugs in incognito that includes all the diagnostics engineers need to troubleshoot and fix bugs. Now, when you log bugs in incognito, you’ll be able to: - 🐛 Capture an instant replay of a bug (no repro necessary!) - 📹 Record ### Today, we're excited to announce JamGPT —a new AI debugging assistant that helps you fix bugs faster. While most things in product development have changed 100x since the 1990s, how we report bugs has not. So we started a company to change. ### Meet Jam Embeds – perfectly embed Jams into Notion and Slack! Here’s how it works: Drop a Jam into your Notion bug tracking board: Or send a Jam to Slack: And you get a perfect embed complete with all the debugging info devs need, like console & network errors. Faster. ### Finding product-market fit can be one of the most challenging and confusing parts of being an early-stage founder. While some rare startups hit product-market fit right out of the gate, it often takes companies multiple years. I’ve asked multiple entrepreneurs this week how long it took... As we are nearing a major milestone of 15,000 users, I wanted to thank you all and share a little more about our journey. ### It's 2023, and most teams still collaborate on bug fixes the way they did in the 90's. Have you ever experienced? It's astonishing how little the world of bug reporting has changed since the 1990s. Despite all the technological advancements we've made in the rest of software development, the way we handle bugs has stayed the same. #### Does this scenario sound familiar to you? An engineer... ### 2023 – what a year for those who build software! First, a financing bubble made it so every software team needed to ship better software faster than ever. Then, a massive downturn made those same teams need to do more with fewer resources. At Jam, we see an inside view on... ### The tech industry is navigating unprecedented times: a record VC funding bubble caused a hyper-competitive market, followed by a dramatic downturn with mass layoffs. The result is that companies are under pressure to deliver high-quality software faster than ever before, all with fewer resources and people. We’re so excited to announce Jam for Teams – now in beta! With Jam for Teams, you get a shared workspace to bug bash, collaborate and troubleshoot, plus extra security features and access controls. With everyone on your team jamming, you can ensure engineers always have the details they need. ### Productivity is crucial for product managers who are responsible for wearing many hats (a.k.a are very busy!). We surveyed product managers at some of the top companies in the industry, including Google, Microsoft, and Vercel, to find out their favorite tools for staying organized and on track. This week we talked to Jonathan Ross, Head of QA at Just Eat Takeaway. His path to QA is wild: from Kibbutz farmer to leading QA in the metaverse, to now running a QA team at Just Eat Takeaway, the leading global online food delivery marketplace. So, what’s it... ### Welcome! In this guide we will help you get started logging bugs to ClickUp blazingly fast using the Jam for ClickUp browser extension. ### What does Jam for ClickUp do? Integrate ClickUp with Jam, a top-rated chrome extension for developers, to be able to log bugs as ClickUp tasks extremely efficiently. ### Introducing Jam for ClickUp – an ultra-fast way to log bugs in ClickUp! Now you can create perfectly filled out ClickUp tasks in 2 clicks. Every task automatically includes all the developer details to help engineers fix bugs faster. Here are the engineering goodies Jam auto-includes in every ClickUp task: The Facebook-era “move fast and break things” startup motto no longer applies in today’s hyper-competitive environment. This is especially true for SaaS startups like Jam, where customers trust and rely on their products to complete their work. If you’ve met anyone on the Jam team... ### When you're in the earliest stages of your startup trying to find product-market fit, the advice everyone gives you is to ship fast and ship messy, because you'll know you have product-market fit when users are willing to jump through hoops and use your... ### We just launched Jam for GitHub on ProductHunt! It’s the fastest way to log bugs to GitHub issues. Every issue auto-includes console & network logs, so devs love it too. If you have 30 seconds, we would love your help with an upvote! ❤️ ### Now Each week we talk to people we admire to learn about how they work: their processes, tools they use, and what drives them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and learn something. It’s really important on any team to use tools, processes and workflows that unblock developers and help boost their productivity. Luckily, there are some great tools out there that help solve pieces of the developer productivity puzzle. We're building one – Jam – saving developers hundreds of thousands. ### Each week we talk to people we admire to learn about how they work: their processes, the tools they use, and what drives them. It's an opportunity to get a sneak peek into how other builders and makers do their jobs. So you might get inspired and learn... ### Welcome to the easiest guide to sending a HAR file. Below are the steps for Chrome, Safari, Microsoft Edge, and Firefox. Engineers often ask for HAR files to help them debug issues you’ve reported. It’s going to take you just a minute or two to do and it.